Accelerating Growth through Dependable Site Reliability Engineering
Project Details
Fluidra stands as a global leader in the pool and wellness industry with a diverse product offering that covers every niche in their trade. They are the largest leading commercial, residential pool, and spa equipment manufacturer with an expansive global footprint covering over 45 countries.
Fluidra’s existing IT support model was underutilized, in need of dedicated resources, and lacked expertise in optimizing efficiency. Leveraging our team’s expertise, we developed a Site Reliability Engineering (SRE) Support model that not only addressed these shortcomings but also ensured the stability, performance, and scalability Fluidra required.
Problem
The client was proactively evaluating opportunities to optimize their existing support model and improve overall efficiency. While their IT platform had untapped potential and maintaining dedicated resources and specialized SRE support expertise presented challenges, Fluidra sought a strategic approach to address these areas and maximize operational effectiveness.
Goals
To create a SRE Support model that is: Reliable, Scalable, Cost Effective